Refund Policy offers an exclusive money-back guarantee on all products and services provided, valid for a period of 30 days from the moment the order is placed. It is the responsibility of the customer to contact the company as quickly as possible in the event that they are dissatisfied with the products and services provided. The customer accepts that they must provide the company with the opportunity to rectify the issue in due course, in order to qualify for a full or partial refund. Only in the event that we are unable to correct the problem will the customer be eligible for a refund.

Retention Guarantee / Replacement Policy

Our retention guarantee ensures that if any of the social proof you purchase from drops within a certain period of time, you will receive replacements from the company free of charge. However, it is the responsibility of the customer to take note of any drops that occur and ensure that is notified as quickly as possible, in order to give us sufficient time to provide the replacements.

Fraudulent Transactions and Refunds

In the unlikely event that an order is placed using your payment details without your permission, it is essential that you contact the immediately. We take fraud prevention and general data security very seriously and do everything within our power to prevent fraudulent transactions from taking place. Contact a member of the team to organize a full and immediate refund, after which we will ensure that the incident is reported to the relevant authorities and shared with our industry partners and general business network.